The Hispanic PR and Social Media Conference held in Dallas was perhaps the best conference that I’ve ever attended because the sessions presented dealt with both Hispanic marketing and how to utilize social media with it. A special thanks goes to Manny Ruiz, the co-publisher of the Hispanic PR Blog, for making this event possible here in Dallas. His objective was to create a yearly event where professionals come together from marketing, advertising and public relations industries and learn about the latest concepts of Hispanic marketing, using social media for campaigns and networking. (more…)
Posts Tagged ‘Advertising’
Spotlight: Amber Gracia, Principal of Cinco Media Communications
In my recent academic research into Hispanic marketing, I have concluded that the basic marketing principles used in communicating with consumers apply to any market, including the Hispanic market. If marketing communication in the general market are continually perfected to convey clear expressions and to match the emergent images in American culture, the same approach can and should be used to target Hispanics. From there, a deep study into Hispanic culture will boost the communication behind your intended target market. (more…)
Hispanic marketing and traditional media
Now, I’m a big proponent of social media. I believe that it is en excellent tool to communicate with customers and clients at a more personal level. In fact, it is my area of study that I am currently doing at my university. Traditional such as print and television, has become costly and ineffective in maintaining loyalty. It’s more of a one way communication, kinda like “broadcasting.” However, I still believe that there can be a balance between the traditional and new media. I believe that it is possible to use traditional media to capture attention and then draw in the audience with social media. My grandpa, who lives in Puerto Rico, is just not into the internet or complex smartphones, all he needs is a basic cellphone and that’s it so traditional media works well for him but a majority of today’s society is alot more tech savvy and companies should take advantage of the tools presented to them.
Below is a continuation from my last post from an article I found in Advertising & Marketing Review by Laura Sonderup, the Director of Heinrich Hispanidad, a division of Heinrich Marketing, Inc. that specializes in Hispanic marketing. Traditional media in Hispanic marketing can still be effective as you will see below, but by adding social media to any campaign, you will build a loyal following which is alot more important.
Television
The visual confirmations provided in television advertising are extremely important, especially so for Spanish-dominant Hispanics. 49% of U.S. Hispanics who watch television during prime-time hours, watch Spanish language programming. 40% of Spanish-dominant Hispanics regularly watch English-language programming. 30% of English-dominant Hispanics regularly watch Spanish programming. Radio Radio is a proven, effective medium in targeting Hispanics. The most unique aspect of Spanish-language radio stations is the time spent listening. The Hispanic population often listens to the radio all day. The entire family may listen to one station and tune in, on average, 26 – 30 hours per week. This ranks more than 13% above the general population. Print Minority newspapers are an inseparable part of the local minority community. They deliver what no mass medium can — news that is specifically geared to the needs and concerns of individual minority communities. Newspaper readership skews to Adult 34-54 age group with an average HHI of $40k+ Event Marketing Events create excitement, reinforce image, and allow you to hand-deliver your marketing message face-to-face with your target audience. However, many company’s efforts at selling themselves to Hispanics are limited to sponsoring the occasional Cinco de Mayo celebration — these half-hearted efforts will not effectively capture the attention of Hispanic consumers. Direct Response Marketing The process of acculturation influences the Hispanic consumer’s perception of direct marketing. While most consumers in the general market dismiss direct marketing materials as junk mail, Latinos — particularly recent immigrants — welcome it as a means of becoming a more informed consumer. Overall, Hispanic households are 3.5 times more likely to respond to a direct mail solicitation than a non-Hispanic household; 72% say they always read their mail, including direct marketing; 60% of the direct mail sent to homes is in English; 52% of the respondents speak only Spanish in their homes. Translation vs. Transcreation Marketers cannot simply transfer directly to the U.S. Hispanic market the conceptualizations or marketing strategies that work with the general market. Many factors — historical, contextual, cultural, demographic, financial — place Hispanic consumers in a different category. Brand awareness and usage levels are often dramatically unlike general market patterns and different product attributes are deemed important by Hispanic consumers.
Direct translations and usage of general market strategies tend to miss the emotional and culturally relevant elements. Some results will be there, but not with the sales volume, strength and recall that a truly culturally-attuned marketing and advertising effort can attain.
Make no mistake, the integration of generations and diverse countries of origin within the U.S. Hispanic market has created a complex culture that requires experience and research to understand. What is needed for a successful Hispanic promotional campaign is a sensitivity to what is important to Hispanics – and senior corporate executives willing to initiate a reversal of underinvestment in the Hispanic market by creating new allocation levels in their business and marketing plans for reaching Hispanic consumers. The opportunity is growing. The time is now.
Related articles
- Social Marketing to the Hispanic Market (visinsights.com)
- U.S. Hispanics rely on Spanish-language media (variety.com)
- PR Newswire Launches New Hispanic Media Database (prnewswire.mediaroom.com)
- Social Marketing to the Hispanic Market (customerthink.com)
Hispanic marketing tip: Do Not Insult!
I was on Twitter the other day and I happened to find an article where Burger King created a commercial that evidently insulted Mexico and the Mexican people. I will won’t go into detail, I will post a copy of the article below. I’m sure Burger King didn’t mean to, but it is one example that the marketing failed to thoroughly research the Hispanic culture before spending millions on this commercial. The media has heavily stereotyped Hispanics to the point that we are all the same, which is untrue. Hispanics are full of diversity and rich in differing cultures, traditions and ancestry. There are many Hispanics that are of European, Ameri-Indian and African descent from Mexico to the Caribbean, all the way down to Brazil. Marketing must be careful when promoting to the Hispanic market and not insult our sense of national identity. I remember awhile back that McDonald’s made the mistake of thanking the Mexican people for eating at McDonald’s by putting an image of the Mexican flag on the food tray, a big no no! This is not only poor marketing but it insulted the proud identity of the Mexican flag by putting on it. Research thoroughly or consult with agencies that focus on Hispanic markets, that way you can avoid any international incidents.
Below is the copy of the article posted by Reuters
Burger King ad angers ambassador
(Reporting by Mica Rosenberg)
MEXICO CITY (Reuters) – A Burger King advertisement for new Tex-Mex style hamburgers, which features a squat Mexican draped in his country’s flag and an American cowboy, has offended Mexican officials who want the spot pulled.
Mexico’s ambassador to Spain said posters for the new “Texican whopper,” a cheeseburger with chile and spicy mayonnaise, inappropriately display the Mexican flag, which is draped over the diminutive wrestler like a poncho.
“This advertisement denigrates the image of our country and uses improperly Mexico’s national flag,” Jorge Zermeno wrote in a letter to Burger King in Spain, the Reforma newspaper reported on Monday.
The ambassador contacted the local offices of Burger King after he saw the posters in Spain, Reforma said. The burger is only available in Europe, according to the paper.
Mexico has strict laws prohibiting the defamation of the flag, Zermeno said. He asked Burger King to cancel the ad campaign that “offends Mexicans and Mexico.”
The Miami-based fast-food chain Burger King was not immediately available to comment.
Last year, Sweden’s Absolut vodka angered many U.S. citizens with a publicity campaign in Mexico that idealized an early 19th century map showing chunks of the United States as part of Mexico. The campaign was later dropped.
© Thomson Reuters 2009 All rights reserved
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